3. Tips on Reader-Friendly Business Writing

Workshop Objectives
By the end of this mini-workshop you should be able to:
     ·Write clear, readable memos and e-mails in less time.
     ·Identify the characteristics of well-written business documents.
     ·Correct common myths about reading and writing business documents.
     ·Adjust to the strategies readers use to read your documents.
     ·Use brainstorming techniques to generate ideas quickly.
     ·Use organizing techniques to make documents easy to read.
     ·Make main ideas and action requests easy to find and understand.
     ·Use techniques to simplify the language of your documents.
     ·Implement several techniques for using E-mail effectively.

Workshop Length
From 4.0 hours down to 1.5 hours

Group Size
Up to 100

Consultants Available
Client Comments

4. Tips on Leading Effective Meetings

Workshop Objectives
By the end of this mini-workshop you should be able to:
     ·Run shorter, more focused, more productive meetings.
     ·Know the characteristics of excellent meetings.
     ·Create useful participant "ground rules" for meetings.
     ·Know what to do to plan meetings well.
     ·Identify and manage typical problems or concerns with meetings.
     ·Know the characteristics of excellent meeting leaders.
     ·Know what can be done to encourage open communication at meetings.
     ·Use interactive discussion techniques at meetings.

Workshop Length
From 4.0 hours down to 1.5 hours

Group Size
Up to 75

Consultants Available
Client Comments