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SALES, MARKETING, AND CUSTOMER SERVICE PROFESSIONALS
"The finest sales training I have ever attended." -- Steve Ramsdell Account Executive Nextel Communications
"Best and most useful sales training in years!" -- Allison MacMullin Account Executive Nextel Communications
"One of the best workshops that I have attended. Excellent!! Phil Bozek did a wonderful job of giving us skills and resources to be a GOOD sales force . . . “ -- Nadine Wilcox, Customer Service Representative United States Postal Service
"Straight 10's! I mean it! Excellent! Bravo!" -- Frank Spencer, Customer Service Representative United States Postal Service
"This seminar is absolutely fantastic. I did not want it to end it was so good." -- Rick Tauceda Senior Customer Service Rep The United States Postal Service
"This workshop is so excellent I would like to take it again." -- Carol Bristol, Account Executive/Consultant Franklin Quest Co. Salt Lake City UT
"This is by far the best and most productive training class I have ever taken." -- Rick Rosbach Account Executive Nextel Communications
"Excellent job! I only wish all our staff could attend your session. I wish I had your course years ago! Should be mandatory training for all sales employees." -- Paula Budge, BSN Team Leader, Florida Sales Center United States Postal Service
"This one of the best/most informative workshops I ever attended." -- Frank Zambito, Senior Account Representative Air Touch Paging
"Thanks, Phil! This was a wonderful Meeting/Seminar and I got A LOT out of it." -- Jim Bateman, Account Rep United States Postal Service
"It was one of the best, or the best workshop I have ever attended! Francine is a wonderful teacher. -- Marquita L. Maestas, Marketing Analyst Los Alamos National Laboratory
"You were fabulous! Absolutely the best seminar I've ever attended. I truly appreciate your positive and constructive feedback." -- April Tovak, Account Executive Nextel Communications
"This was not only an exceptionally strong course, but my personal improvement feels dramatic." -- Ron Gleason, Sales Specialist United States Postal Service
"It was great! Very informative." -- Jay Henderson, Account Executive/FTF Specialist Covey Leadership Center, Provo UT
"Very Informative. Will be useful for meetings with customers. Enjoyed feedback (immediate) one-on-one -- excellent -- very constructive." -- Grace Tolentino, Tactical Marketing Sales Specialist United States Postal Service
"Awesome!" -- Russ Cuccia, Account Representative Air Touch Paging
"[The workshop] moved so quickly -- good information. Would highly recommend for other districts and area marketing personnel. -- Peg Owens, National Account Manager United States Postal Service
"This is a class I will use. In fact, I was able to design a presentation I need to give and will be much more effective because of it." -- Lisa Shortt, Account Manager Nextel Communications
"Great, positive experience. Will be very useful in my daily activities." -- Duke Ehrhardt, Regional Sales Manager US Borax
"Excellent class, I would recommend it to others." -- Carolyn Lucas, Account Manager United States Postal Service
"Outstanding course!" -- Quinetta White Senior Customer Service Rep The United States Postal Service
"This is one of the most valuable and practical courses I have taken. The materials were easy to understand and we had numerous opportunities to apply what we were learning." -- Lisa Sylvestri, Manager of Indirect Distribution Nextel Communications
"Phil is one of the best trainers I've ever had. I feel much more confident about my presentation skills than I did before the class." -- Mindy Beck, Account Representative Air Touch Paging
"The balance between lecture & doing was excellent . . . The pacing of the workshop was great . . . The 'B. E. S. T.' method is a great way for rapidly preparing presentations w/out a lot of pain and suffering." -- Willie Pugit, Customer Service Representative United States Postal Service
"I appreciated the valuable feedback." -- Cathy Mara, Account Representative Air Touch Paging
"Excellent, useful information and skills that will improve my presentations and subject organization." -- Trudy Troiano, Sales Specialist United States Postal Service
"Great workshop! Thanks!" -- Cindy Adams, Marketing Manager (Specialties) US Borax
"I loved the interaction of the smaller group -- we learned from each other." -- Pat Hampton Customer Service Rep The United States Postal Service
"It was excellent. You [Phil] were able to create a comfortable atmosphere surrounding a topic which can be stressful and uncomfortable. . . " -- Marny Donnelly, Account Representative Supervisor Air Touch Paging
"I thought the course was extremely helpful . . . All material is extremely relevant for future presentations." -- Kathy Warnicke, Customer Account Representative Nextel Communications
"I appreciate your coaching and building the rapport of participants to want each other to succeed and cheer each other on. It helped a lot." -- Chris Bailey, Customer Service Representative United States Postal Service
"Great workshop -- simple and easy to follow." -- Liz Lucero, Indirect Sales Coordinator Nextel Communications
"This was very beneficial to me to go through the step process & develop a complete, concise presentation. Thank you!" -- Debbie Dittmer, Sales Specialist United States Postal Service
"I feel I can now give presentations with more confidence." -- Chris M., Customer Service Representative Air Touch Paging
"Keep up the good work! Thank you for sharing your talents." -- Gary Winterton, Account Executive, Covey Leadership Center, Provo, UT
"One of the best training sessions I've been to." -- Valerie Ewart, Customer Service Representative United States Postal Service
"I thought the course was excellent." -- Tom Hoyes, Major Account Executive Nextel Communications
"It was excellent! Thank you!" -- Sheila Huber, Account Representative Air Touch Paging
"Very smooth presentation, clear expectations, never arrogant or talking down to anyone. Extremely pleasant instructor made everyone feel at ease." -- Tim Culver, Account Manager United States Postal Service
"Phil was excellent -- nice style -- calm and knowledgeable." -- Doreen Rathburn, Account Manager United States Postal Service
"Phil [Bozek] is a great guy, very kind & very helpful; genuine to the core. He gave SPECIFIC ideas for improvement." -- Amy Carlyle, Activations Manager Nextel Communications
"[Phil,] Your demeanor is excellent. Very pleasant." -- Ralph Carranza, National Account Manager United States Postal Service
"[I] Appreciate the way you lessen the intimidation in the class. Your support was wonderful, uplifting." -- Lannette Loo, Customer Account Manager US Borax
"I like how open you [Phil Bozek] were to new and different ideas. You never answered with a negative response." -- Melissa Brazington-Smith, Sales Specialist United States Postal Service
"GREAT class and facilitator -- listens and CONSTRUCTIVELY gives advice for better performance." -- Michelle Fluharty, Senior Fulfillment Specialist Nextel Communications
"Phil's energy is infectious. I felt energized simply by attending." -- James Goh, Engineer Economist US Borax
"Great energy from Phil (Teacher) and it was encouraged from all participants." -- Corliss Douglas, Program Analyst United States Postal Service
"The facilitator was awesome." -- Barry B. Shelton Sales Specialist The United States Postal Service
"Instructor very knowledgeable; always focused on the positive." -- Michael Hollawell, Account Representative Air Touch Paging
"My only concern coming into the class was that I not waste 2 days of time . . . This was an EXCELLENT use of 2 days that I really appreciate." -- Heath MacArthur, Account Manager Nextel Communications
"Please use Dr. Phil Bozek for other training needs. I will be using my video in the future to continue improving my presentations." -- Frances M. Owens, National Account Manager United States Postal Service
"I fully enjoyed this course. I hope to work with you again in the future." -- Jack Bragg, Team Leader, Florida Sales Center United States Postal Service
"How can you improve on perfection? Well done." -- Joyce Vanni, Advertising and Promotion National Account Manager United States Postal Service
SCIENTISTS AND TECHNICAL SPECIALISTS
"Best LANL [Los Alamos National Laboratory] class I've been to." -- Dennis Bianchi Los Alamos National Laboratory
"An EXTREMELY valuable experience." -- Chris Curtis, Software Engineer L-3 Communications
"An excellent course -- the best I have attended on this subject." -- Matthew Randall, Mine Technical Services US Borax
"Excellent! Overall -- the best, most memorable, most useful class I have ever had!" -- Susan Quackenbush, Network Administrator Prudential Insurance
"I can't think of any way to improve this class -- it is very, very good!" -- Doug Whitley Hughes Aircraft Co.
[The workshop] has helped me overcome my fear of giving presentations." -- Tracy Wood, Quality Engineer Alcon Surgical Inc., Irvine CA
"A very essential and much-needed course for many Lab employees." -- Sharon K. Woodruff, Nuclear Materials Technology Division Los Alamos National Laboratory
"Best use of a workbook I have ever seen. Best seminar I can remember attending." -- Roger Brown, Manufacturing Engineer L-3 Communications
"Great course -- a LOT more than I expected." -- Richard Morley, EES-13 Division Los Alamos National Laboratory
"Thank you for all your help! I believe this class will have a huge effect in my future presentations." -- James Perry, Senior Staff Engineer L-3 Communications
"I thought I'd be falling asleep and didn't think I'd learn this much -- but I know I really did." -- Monica Wenzel, Technical Writer Los Alamos National Laboratory
"It [the workshop] was really good. I had a skeptical attitude to begin with, but the material and instruction made a believer out of me." -- Evan Fisher, Engineer L-3 Communications
"[The workshop] made me more aware of myself and helped me be methodical with my . . . thoughts and how I express them." -- Hormuz Taghavi, Engineer Alcon Surgical Inc., Irvine CA
"I found this a very useful, educational, and enjoyable experience." -- George Glass Los Alamos National Laboratory
"I thought the class was effective & well worth my time & L-3's money -- well done!" -- Doug Mangum, Design Engineer L-3 Communications
"One of the best workshops I've attended." -- David Parker, Senior Environmental Engineer US Borax
"I appreciated the very specific suggestions and personal feedback. Videotape approach is very helpful." -- Steve Barham, Engineering Manager L-3 Communications
"Excellent course. Lots of Information, good sequence, good pacing, effective use of practical experience and feedback. Small class size was great." -- Jim Lucas, FSS-DO Division Los Alamos National Laboratory
"Excellent course. I enjoyed it and learned a lot." -- Charles Deneris, Principal Engineer L-3 Communications
"The best instructional class I have ever had. I feel so much better about myself as a presenter." -- Bob Gaddis Kennecott Utah Copper
"This is one of the best instructors/courses I've had." --Tom Nickell, Manager of Mechanical Engineering L-3 Communications
"The course was very good and offered much more than other courses I have attended in the past. Dr. Bozek is very personable and experienced -- definitely an expert in his field." -- Philip Liang, Senior Member of Technical Staff Lear Astronics Corporation
"Francine Mahak is an excellent presenter as well as instructor. I would recommend her to my colleagues." -- Lynn Wisocki-Smith Los Alamos National Laboratory
"Francine Mahak is a great instructor, very knowledgeable and intelligent." -- Steve K. Lamoreaux, P-23 Division Los Alamos National Laboratory
"Francine Mahak is a very positive, energetic, flexible instructor." -- Rosalind Newmyer, MST-5 Division Los Alamos National Laboratory
"Great course and instructor [Francine Mahak]. Will make preparation shorter and easier." -- Angela Jaramillo Los Alamos National Laboratory
"Thank you, thank you, Francine! I have learned more about myself." -- G. Lucero Los Alamos National Laboratory
"Francine, you are a great person." -- Carolyn Edwards, BFIN Division Los Alamos National Laboratory
"[The most effective aspect of this workshop was] Practice, practice, practice! (And the fun I had learning!) -- Deborah Rzonca, Materiel Systems Division Hughes Aircraft Co., Los Angeles CA
"An overall excellent workshop. One of the few times the instructor practiced what was preached. Perfect teaching by example." -- Bill Percival, Staff Engineer L-3 Communications
"Phil really understands how to make a great presentation. It was a great course." -- Shayne Wissler, Principal Engineer L-3 Communications
"Really fantastic instructor [Phil Bozek], very helpful material. Quite a good course." -- Bob McBroom, Principal Chemist US Borax
"Great workshop. Great instructor." -- Martha Ortega, PC Specialist Colorado Housing Finance Authority
"How much I learned! This is the BEST class I've ever had, and I love learning, so this says a lot." -- Stephanie Ladwig Los Alamos National Laboratory
"This was a great class! I learned a LOT." -- Kayleen Woolf, Software Engineer L-3 Communications
"I truly enjoyed this course . . . your instruction was superb in every way!" -- Jeff Collings, Project Engineer L-3 Communications
"What a captivating speaker [Phil Bozek is] -- I feel inspired and more confident and actually look forward to [giving] future presentations." -- Jim Freeman, Geotechnical Engineer US Borax
"I appreciated the specific suggestions . . ." -- Marilyn Drumiler, Mechanical Engineer L-3 Communications
"Very good. This seminar will help me forever. Thanks, Phil!" -- Chuck Geary, Manager of Mining Projects The Winters Company
"My expectations were exceeded." -- Carol Butler, Engineer L-3 Communications
"Really Good! Time well spent." -- Michael Miller, NIS-5 Division Los Alamos National Laboratory
"Phil is extremely knowledgeable, and is very effective at using the skills he is teaching in his presentation. He is a great example to follow." -- Ken Thomas, Principal Mechanical Engineer L-3 Communications
"This is the best class like this I have ever had." -- Rebecca Hollis, ESH-13 Division Los Alamos National Laboratory
"This is one of the most useful courses I have ever attended." --Chris West Mining Engineer Kennecott Utah Copper
"[I] Really appreciate the resource material, specifically the summary materials." -- Daren Burnett, Project Engineer L-3 Communications
"I've rated only one other training course this highly in 17 years." -- Frederick Morse, IP-PO Division Los Alamos National Laboratory
"The well-organized structure: 'Recipes' were invaluable as a reference tool. Video helped me see my own mistakes so that I could improve." -- Douglas W. Bisacchi, Manager of Engineering Economics US Borax
"[The most effective aspects of this workshop were] 1. Organization methods, and 2. The use of a systematic process to evaluate performance." -- Bernard Shen, Technical Staff Lear Astronics Co.
"Excellent course!" -- Arvind Sharma, EES-4 Division Los Alamos National Laboratory
"[The workshop] is great, keep the classes small! Phillip Bozek is the best part of the presentation!" -- Douglas Earl Tucker, Electrical Supervisor Kennecott Utah Copper
"I liked Phil's level of energy & his positive attitude!" -- Stacey Opp, Concurrent Engineering L-3 Communications
"It was a great course." -- Kurt Ganderup, Research Engineer US Borax
"Dr. Phil is a dynamic presenter & teacher. Time just flew by." -- Sushama Parekh, Member of Technical Staff Lear Astronics Corporation
"This was a very worthwhile use of time -- I received a lot of value for my fee." -- Donna Berg Los Alamos National Laboratory
"This is a great and informative class." -- Robert Ordoqui, Process Engineer Kennecott Utah Copper
"It was good to address a weakness that I have in such a positive constructive environment." -- Randy Sylvester, Staff Engineer L-3 Communications
"I like the interaction and 'hands-on' approach." --Timothy Gribben, Process Engineer US Borax
"Keep doing what you are doing." -- Kevin Liu, Design Engineer L-3 Communications
MANAGERS, STAFF, AND FINANCIAL SPECIALISTS
"Absolutely incredible workshop!" -- Allen Pahl, Supervisor Kennecott Utah Copper
"Extremely valuable course -- requisite course for every business professional." -- Randy Johnson, Director of Quality Assurance GEC Marconi Aerospace
"I enjoyed this workshop more than any I've taken." -- M. Binke Miller, ESS United States Postal Service
"[This course] should be mandatory for all credit officers who make presentations . . ." -- Ron Gascho, Vice President CoBank, Spokane WA
"This was a great course to not only improve presentation skills but to understand a good presentation (I will be watching others closely)." -- Phil Stringham, MDA United States Postal Service
"Excellent course and instructor. I wish I could send all my employees to this." -- Sharon Naegel, Manager of L-3 DSC L-3 Communications
"Best ever for me. Thank you VERY much." -- Doug King, Team Leader United States Postal Service
I thought it was AWESOME! Very effective! [Phil Bozek] is a great presenter. He listens to people; is enthusiastic; very knowledgeable; available for questions at all times (very nice touch)! -- Rachel Fisher, Proposal Coordinator Prudential Insurance, Woodland Hills CA
"This was a great course for me and I saw good and positive change in the other participants too." -- Philip Ford, Business Manager US Borax
"Thank you for teaching and not professing. Nice touch." -- Ed Woofter, POS Support United States Postal Service
"This class was GREAT." -- Bruce Dening, ValuSource Coordinator Intermountain Health Care
"Though I had done quite a bit of presenting in the past, I never knew how much more there was to it, and how much I could learn . . . Thanks." -- Martyn Buttenshaw, Mine Planner US Borax
"I originally was not overly happy about having to attend class. I'm so glad I 'got over it.' It was the most gratifying class I've taken." -- Jaqueline Glenn, CCM Coordinator United States Postal Service
"Dr. Phil [Bozek] is one of those instructors who comes around once in a blue moon, who can motivate and teach with care, patience and kindness." -- Eric Edblad, Supervisor US Borax
"[10 Keys to Powerful Presenting is] An outstanding refresher or first time program for speakers." -- Bob Harwell, Manager CoBank Sacramento CA
'"What a worthwhile 2 days!" -- Rachel Carrington, Western Area CCM Coordinator United States Postal Service
"Very professional." -- John Wheeler, Senior Legal Analyst L-3 Communications
"This has been the most enjoyable and educational seminar I've attended!" -- Tricia Barron, Clerical Specialist US Borax
"Very good workshop. It flowed very well." -- Janet Colley, Manager of Financial Planning Colorado Housing Finance Authority
"Excellent Instructor, high energy, strong knowledge of topic." -- Lisa Programmer, Human Services University of California Davis
"I think the '1. Instruction 2. Application' technique was very helpful. The actual practice and critiques sessions were a plus. The pre-survey put you in tune with the class." -- Lucious Sumlar, Manager United States Postal Service
"I enjoyed Phil's knowledge on the subject matter and his friendly demeanor. I especially enjoyed when we were able to do 'hands on' activities." -- Wendy Barrett, Accountant (Wilmington) US Borax
"Great Workshop! My presentation skills have improved tremendously!" -- Douglas C. Marbourg, Project Manager Los Alamos National Laboratory
"[I found most useful] The building block approach to the presentation and the immediate feedback from group and instructor." -- George Hodges, Vice President Farm Credit Bank of Texas
"Great job of presenting, keeping us on track and always with positive feedback. Nothing was asked of us that we could not do or made to feel we could not do." -- Sheila Hemmelgain, CCM Coordinator United States Postal Service
"Great class!" -- Chuck Hansen, Supervisor US Borax
"I really needed this framework and skill set to deliver the Nextel story. . .” -- Bill Morris, District Manager Nextel Communications
"This was a very appropriate and useful workshop which I will be able to use effectively." -- Joanne Arnston, Senior Buyer US Borax
"This class really took my anxiety away and actually gave me much of the information I needed." -- Bob Siddall, Executive Director Cooperative Purchasing Association of the Southwest
"Great seminar -- benefits more than presentation skills!" -- Sharon McHugh, Manager Prudential Insurance, Woodland Hills CA
"Dr. Phil [Bozek] is one of those instructors who comes around once in a blue moon, who can motivate and teach with care, patience and kindness." -- Eric Edblad, Supervisor US Borax
"I would love to have this [workshop] as a REQUIREMENT for division directors and assistant directors." -- Elizabeth Gundlach Colorado Housing Finance Authority
"Excellent training! Phil really knows his stuff. Great ideas." -- Mitch Mason, Manager Los Angeles County (CA) Department of Child and Family Services
"I found the course to be very helpful. I'm confident my presentations will get better now that I have taken this course." -- Gary Shockley, Quality Manager US Borax
"[Phil Bozek has] Outstanding feedback and people skills. Builds on positive and information gained." -- George Parsons, Team Leader United States Postal Service
The way Phil [Bozek] put people at ease made a potentially uncomfortable program very beneficial." -- David Slater, Senior Loan Officer CoBank, Sacramento CA
"The overall content and organization of this course was excellent." -- Dale Harvey, Maintenance Planner Kennecott Utah Copper
"Good workshop, I think it will help me give good presentations." -- Ed Simmons, Distribution Specialist US Borax
"I think the use of videotape with immediate viewing and feedback is EXCELLENT. Really great way to learn." -- Debbie Ciolero Colorado Housing Finance Authority
"I think that not only will this help me in presentations but in everyday life. It has made me more aware of other people and their content while they speak, as well as being aware of myself." -- Anne Henderson, Member Support Services Intermountain Health Care
"I feel like I have improved 100%. Now I actually know how to put a presentation together. I didn't learn this is college." -- Paige Peterson, Development Coordinator Nextel Communications
"Excellent class." -- Paul De Senna, Project Manager L-3 Communications
"Excellent -- good self assessment and critiquing opportunity." --Tracy Branch, Product Safety Manager US Borax
"Interesting and entertaining. I feel I learned a lot and am anxious to put it to work." -- Janine LaMar, Consultant Solutions West
"Getting comfortable critiquing each other was an added benefit." -- Marlene Niemeir, Assistant Vice President CoBank, Spokane WA
"This is the best course I have had in the time I have been with KUC." -- Joe Valerio, Line Crew Supervisor Kennecott Utah Copper
"Phil -- we need to see more of your seminars." -- Marti Mingo, Army ILS Manager L-3 Communications
"Extremely enjoyable and informative -- loved the small class with one-on-one [coaching]. Experience is everything, much better than just hearing it." -- Ellen Palmer United States Postal Service
"Phil, thank you, I very much appreciated your excellent organization and facilitation skills. It helped the participants learn the materials." -- Luanne D. Smith, Administrative Assistant Kennecott Utah Copper
"I had an enjoyable informative time. Thanks!" -- Betsy Mitchell, Administrative Assistant US Borax
"Thank you to Phillip, truly a professional. It was an easy and encouraging way to spend the day." -- Debi Auman, Mentor San Bernardino (CA) Social Services Group
"Videotaping and review are excellent." -- McTate Stroman, Project Manager L-3 Communications
"Phil is a very energetic instructor with lots of practical experience." -- Lars Karlsson, Mine Planner US Borax
"Thanks Phil you're a cool guy." -- Rick Mooney, Contract Auditor Intermountain Health Care
TRAINERS AND HUMAN RESOURCES PROFESSIONALS
"This [workshop] was incredibly valuable." -- Robyn Barratta, Seminar Presenter Franklin Quest, Salt Lake City UT
"The best workshop training I have had in 20 years!" -- Mary Ann Vossbrink, Staff Team Leader State of California EDD National Staff Development and Training Association
"Phil's modeling of techniques is great to see. . . ." -- Delia Ikeda, Trainer Contra Costa County (CA) Social Services
"I am very impressed with the amount of information shared in such a short time." -- Gary Monahan, Training Manager OneComm, Denver CO
"Phillip made everyone feel at ease in a very difficult type of workshop. When the participants first started, everyone was very tense about trying the presentation technique but . . . [soon] everyone was working well." -- Gary Horton, Trainer L-3 Communications
"I was hesitant to attend, but the facilitator and the other participants made me comfortable and provided excellent feedback." -- Pat Muir, HR Advisor L-3 Communications
". . . I learned more in this class than in most any class I've ever taken." -- Russ Williford, Mine Training Supervisor US Borax
"I recommend this course to even the most experienced presenters. What you don't learn from Phil you learn from the other participants." -- Mike DeVolld, Manager of Training US Borax
"I learned a lot about myself." -- Scott Adkins, Trainer US Borax
"I would strongly recommend this for all the trainers (and esp. managers) at the Lab. Thank you for the valuable recipes." -- Ira Pray, CIC-14 Division Los Alamos National Laboratory
"It was a wonderful mix of theory and practice." -- Jackie DeLa Cruz, Trainer University of California Davis Extension
"Fast pace -- interactive -- good focus -- high energy -- Phil, you have the passion!" -- Denny Ah-Tye, Trainer San Joaquin County (CA) Department of Social Services
"Five-Star Presentation *****!" -- Bob Davis, Trainer Humboldt County (CA) CVS
"Great presentation/style. Energy consistent beginning to end. I enjoyed it and found it useful." -- Terri McLaughlin, Trainer Yuba County (CA) Human Services
"Great job! More! More! More!" -- Bev Sira, Trainer and Manager Yolo County Department of Social Services
"Phil [Bozek] was perfect." -- Nonie Inyang, Trainer San Francisco County Department of Social Services
"Perfectly useful!" -- Kim Oberg, Trainer Kern County (CA) Department of Human Services
"Phillip did a great job in making the MOST of the short time we had." -- Juanita Spitzer, Supervisor and Trainer Santa Barbara County (CA) Social Services
"This has been an eye-opening experience to the nuts and bolts of becoming a better trainer." -- Gabriel Espinoza, Trainer Kern County (CA) Department of Human Services
"Very interactive and hands on. I have a new training I'm working on and this helped me get some points down on paper. I got a good start!!" -- Jessie M. Burr, Trainer San Bernardino (CA) Social Services Group
"This training will be immediately useful in my job. Thank you!" -- Sharon Lighs, Trainer Kern County (CA) Department of Human Services
"Excellent presenter." -- Annette Thomas, Trainer Los Angeles County (CA) Department of Child and Family Services
"Great presentation! [Phil Bozek is a] Real pro, very organized. Applicable examples." -- Heidi Amundsen, Manager National Staff Development and Training Association
"I thoroughly enjoyed the presentation and needed this information for my new job." -- Tisa McGhee, Trainer Davis County (CA) Family Services Department
"The workshop was great!" -- Diana D, Alexander, Trainer San Bernardino (CA) Social Services Group
"SUPER!" -- Chance Massaro, Trainer National Staff Development and Training Association
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